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Thread: I guess customer service does suck

  1. #11
    Join Date
    Sep 2003
    Location
    Tucson, AZ
    Posts
    150
    allen, did you get my PM?
    still waiting...

  2. #12
    Join Date
    Mar 2003
    Location
    San Antonio, TX
    Posts
    11,038
    Originally posted by onyx@Aug 29 2004, 11:00 PM
    allen, did you get my PM?
    ya, i replied to it,

    i put messages in this order, calls, emails, pms, so if you need a faster response, feel free to call anytime man!

    I don't have a notify when you pm, so it may take a day or two for me to get on the forum and check.
    I feel pm's are very low in importance and are just there to say "what's up" or get around to it when you can.

    thanks,

    allen

  3. #13
    Join Date
    Dec 2003
    Posts
    470
    Originally posted by black02@Aug 29 2004, 07:50 AM
    Yeah, I guess if he could take 5 minutes to call me back instead of posting on here, this would not have been posted. I see where he read the pm and didnt even reply back to it. So to me, his customer service does not exist. He is the administrator though, so I know he will read this and probably kick me off of the forums, which is fine if thats how he wants to deal with me. Then he can completely ignore me. It just sucks these days when you have to beg a vender to take your money.
    Allen alway returned my call and emails, he a busy man. When you have a one man business as good as he has its hard to keep up. The man has to rest and sleep at least one day. Give the man a break. I know because i'm a one man business and i have to work day and night to keep customers happy. Your doing a fine job Allen, keep it up.
    2000 Chevy Silverado 2500 ECLB w/6.0 , 4L80E auto, 4.10 G80, K&N, Nelson Dyno Tune, 02 PCM STS TURBO , 44# injectors, IC ,HPTuner and 160* thermo 348 rwhp, 394 rwtq @ 5 psi
    60'=2.241
    1/8=9.352@77.39
    1/4=14.40@ 96.67

  4. #14
    Join Date
    Jun 2003
    Posts
    713
    if you just want to run good then there are others. if you want to win-there is only nelson.
    04 supercrew 5.4 3 valve-magnaflow catback



    formerly 02denali 12.79@107

  5. #15
    Join Date
    Dec 2003
    Posts
    188
    Originally posted by black02+Aug 29 2004, 09:23 PM--><div class='quotetop'>QUOTE(black02 &#064; Aug 29 2004, 09:23 PM)</div>
    <!--QuoteBegin-yeary01z71
    @Aug 29 2004, 06:29 PM
    How long have you been trying to get ahold of him?
    Friday, since around 2:00 here. His time would be 12:00. I pm him on saturday, which he read, but left no answer. I assume he got my call. He could have simply pm&#39;d me back to let me know a good time to call him. [/b]
    WTF?? You&#39;re complaining about having to wait a weekend? From the way you complained i would have guessed you have been waiting weeks or a months, but two and a half damn days? This is just immaturity at its finest.
    2003 Arrival Blue Silverado SS.....I just can&#39;t leave &#036;hit alone.

  6. #16
    Join Date
    Mar 2004
    Location
    Wheaton IL - Chicago
    Posts
    92
    Allen - always takes my phone calls and returns my messages.

    Allen - I am working on so more parts - before I get that updated tune

    Chris
    2003 LS 2wd ECSB 5.3 3.42 locking,
    D&J Intake, 180F T-stat, Gibson Sport Truck system-replaced muffler w/ Race Truck muffler,
    TB Bypass, ASP pulley, B&M 24k SuperCooler, Nelson Tune.
    Hotchkis 2"/4" - IAS Rear Shocks
    6,700 miles
    AIM = Buyer Beware &#33;&#33;
    http://members.cardomain.com/csherma1

  7. #17
    Join Date
    Mar 2003
    Posts
    250
    Damn it Allen I called you 30 seconds ago why haven&#39;t you returned my call?&#33;
    2002 ecsb
    LS1
    JPR stage I heads
    218/224 529/536
    AS&M Headers
    Volant, Magnaflow Dual/Dual
    SSF 3500 4.10

  8. #18
    Join Date
    Dec 2003
    Posts
    470
    I&#39;ve been waiting longer it&#39;s been at least 2 minutes.
    2000 Chevy Silverado 2500 ECLB w/6.0 , 4L80E auto, 4.10 G80, K&N, Nelson Dyno Tune, 02 PCM STS TURBO , 44# injectors, IC ,HPTuner and 160* thermo 348 rwhp, 394 rwtq @ 5 psi
    60&#39;=2.241
    1/8=9.352@77.39
    1/4=14.40@ 96.67

  9. #19
    Join Date
    Dec 2003
    Posts
    188
    Originally posted by jerry2500@Aug 30 2004, 08:11 PM
    I&#39;ve been waiting longer it&#39;s been at least 2 minutes.
    That is almost an eternity&#33; Geez&#33;
    2003 Arrival Blue Silverado SS.....I just can&#39;t leave &#036;hit alone.

  10. #20
    Join Date
    Nov 2003
    Location
    Denton Texas
    Posts
    20,540
    Oh, is he supposed to return phone calls? I sure hope he has free long distance like me....flat rate one price. I know he has returned my long-distance calls but I am special.
    See my truck data in the "My Garage" section here... http://www.ls1truck.com/forums/my-ga...tml#post191709

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